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dotsGetting started
5 steps for Starting and
Successful Sales
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01.

Registration and setting up
personal account

⚡Creates a legally correct and recognizable business showcase

  • Register on ECmarket as a Seller

  • Choose a work model: FBS or DBS

  • Fill in the company information: banking details, contact details, logo

  • Upload documents confirming the right to sell products

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02.

Adding products
to the catalog

The key to attracting customer attention and increasing conversion into purchases

  • Create product cards: upload high-quality photos, write detailed descriptions, specify characteristics

  • Assign categories and hashtags for easy search by customers

  • Set prices and discounts

  • Specify the quantity of the product in stock

03.

Order management

Accurate and timely order fulfillment builds a reputation as a reliable Seller and increases customer loyalty

  • Receive notifications about new orders in your personal account and mobile application

  • Confirm readiness for shipment within 24 hours

  • Pack goods according to marketplace standards

  • Use ECmarket delivery or arrange it yourself

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04.

Payment processing and reporting

A transparent financial system and regular data analysis allow you to monitor business profitability and make informed decisions.

  • Track payment status in the Finance section

  • Receive payments to your bank account according to the established schedule

  • Receive reports on sales, refunds, and commissions through EDI

  • Analyze sales dynamics using built-in analytics tools

05.

Customer service and business development

Active communication with customers and strategic range development are the key to sustainable growth and competitiveness on the Marketplace

  • Participate in ECmarket promotions to increase sales

  • Update the product range regularly and optimize prices

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Providing the
Ultimate Experience
in Ecommerce

Contact usseller@ecmarket.ruOpen Store
dotsQuestions about working on the Marketplace ECmarket

Ask us anything

Need help? Ask about anything — our experts are ready to give a clear answer

Go to the website ecmarket.ru click "Sell on ECmarket", select the account type (self-employed, sole proprietor or legal entity), fill out the form, accept the terms of the user agreement, Privacy Policy and confirm Email and phone number.

For the self-employed: passport data, TIN, bank details, contact information.

For sole proprietors: TIN, PSRNIE, bank details, contact information.

For legal entities: TIN, PSRN, company details, supervisor details, contact details.

In your personal account, upload scans of documents (passport, registration certificate, extract from the Unified State Register of Legal Entities/Unified State Register of Legal Entities no older than 30 calendar days). The verification will take 1-3 business days. You will receive a confirmation notification by email.

Yes, in the "Profile Settings" section. Changes to the banking details will require repeated verification.

In your personal account, go to the "Product Catalog → Add product", fill out the card (name, description, category, characteristics), upload a photo, specify the price and balances. Click "Submit for moderation".

  • Photo: JPG/PNG, resolution from 1000×1000 px, white background, without watermarks.
  • Description: up to 2000 characters, without advertising third-party resources, indicating key characteristics.

In the "Product Catalog" section, find the desired product, click "Edit", make changes and save. Updates are moderated (up to 24 hours).

Check it out:

  • moderation status;
  • Product balance (must be >0);
  • correctness of the selected category;
  • whether the product is hidden manually.

In the product profile, specify the amount in the "Price" field. The ECmarket commission will be charged on this amount.

Go to the "Participation in promotions" section, select an event, mark the products for participation and confirm. Prices will automatically decrease for the promotion period.

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